Frequently Asked Questions

There is no minimum order quantity for ready-to-ship products available on our website.

You can start with a small trial order and build your order around the styles, colors and available sizes that suit your business. Custom and OEM projects may have separate minimum requirements.

Yes. For in-stock products, you can build an order using different available styles and sizes. This helps you test several products before a larger repeat order.

Yes. Small trial orders are welcome. Many wholesale buyers test product quality, styles and customer response before increasing quantity.

Yes. Product pricing and available quantity-based discounts are shown on the website. For larger purchases or special requirements, contact us with the SKU and estimated quantity.

Available payment methods are shown during checkout and depend on your location and order.

Stainless steel is the main material used across many ring collections, including 316L stainless steel on many styles.

Materials, plating, stones and finishes vary by product, so check the individual product page before ordering.

Many stainless steel products are designed to handle normal everyday contact with water. However, finishes, stones and decorative elements vary between products. Check the individual product description and follow the recommended care instructions for the best long-term result.

Our stainless steel and plated products are designed for durable everyday wear. Actual finish durability depends on the product, plating process, usage and care. Check the individual product information for the specifications of each style.

Many products use stainless steel materials commonly selected for everyday jewelry. If you or your customers have a specific material sensitivity, check the product specifications or contact us before ordering.

Shipping cost depends on destination, order size and available options. The final charge and available services are shown during checkout.

Orders over US$100 may qualify for free shipping in eligible regions. Final eligibility depends on destination and checkout availability.

Ready-stock orders are normally prepared after payment confirmation. Current standard guidance is approximately 2–4 business days, depending on quantity and availability.

Delivery time depends on destination, shipping service, customs processing and local carrier conditions. The available shipping method provides the best estimate for your order. International delivery times are estimates and cannot be guaranteed.

Yes. Tracking information becomes available after dispatch.

Contact support with your order number, product SKU and clear photos. Our team will review the information and explain the next step.

Eligible requests should be submitted within the applicable return period. Different conditions apply to defective or incorrect products and non-defective returns.

If the correct product and size selected during checkout were shipped, the request is normally treated as a non-defective return. Eligibility and shipping costs follow the Returns & Refunds policy.

Yes. We support selected OEM, ODM, logo, engraving and private-label requirements. Send the product, reference image or design idea with your estimated quantity.

Custom orders generally start from 100 pcs / SKU. The final requirement varies by design, material and production process.

Logo engraving, branded packaging and other private-label options may be available. Send your logo, reference files and estimated quantity for review.