Shipping Policy
When it comes to shipping, Jinbao Jewelry is committed to providing an economical and efficient experience for our customers. We understand that receiving your order in a timely manner is important, and we strive to meet your expectations. Here’s everything you need to know about our shipping process:
Duties and Taxes on International Shipments
Jinbao Jewelry does not cover the freight charge of the package; insurance, duties and taxes that are incurred.
About Free Shipping
- Orders Over $100,Free Shipping (Only Europe/North America/Asia/AU.)
We reserve the right to change or discontinue any and all shipping promotions at any time, without prior notice.
Delivery Time
Please note the delivery time = processing time + shipping time
(this does not include any customs delays, weekends, holiday periods, and any unforeseen circumstances.)
* Processing starts after your payment confirmed. Normally, it needs 2-4 days.
The processing time depends on the quantity of items.
* Shipping time is based on the carrier you choose from the below chart.
Shipping Methods
| Carrier Name | Shipping time | Notes | Tracking |
| DHL | 4-6 days | Default option: Fast Fulfillment to Europe and North America | https://www.dhl.com |
| Yun Express | 7-10 days | Economic option: flat rate shipping $9.99/package | https://www.17track.net/ |
Shipping Rates
- The Economic Yun Express flat rate shipping is $9.99/package
- Our shipping rates are calculated based on your location and the weight of your order. We have implemented a dynamic pricing system that ensures you receive the most accurate and competitive shipping rates available. The shipping cost will be displayed at the checkout before you finalize your purchase.The following is an example of shipping rates:
Weight（g） | Cost | Weight（g） | Cost |
0-500 | $25.99 | 3001-3500 | $ 45.99 |
501-1000 | $29.99 | 3501-4000 | $ 49.99 |
1001-1500 | $32.99 | 4001-4500 | $ 56.99 |
1501-2000 | $36.99 | 4501-5000 | $ 59.99 |
2001-2500 | $38.99 | order over $100 | Free |
Tracking Your Order
We want to keep you informed every step of the way. Once your order has been shipped, we will provide you with a tracking number. You can use this tracking number to monitor the progress of your shipment. Simply enter the tracking number on our website or the carrier’s website to get real-time updates on the status of your order.
Shipping Restrictions
While we strive to offer worldwide shipping, there may be certain restrictions based on your location. Some countries have specific regulations and customs requirements that may affect the delivery of your order. If you encounter any issues during the checkout process, please contact our customer support team, and we will do our best to assist you.
Shipping Support
If you have any questions or concerns regarding the shipping of your order, our dedicated customer support team is here to help. You can reach out to us via email at info@jinbaojewelry.com or through our contact form/ Live Chat on the website. We aim to provide timely and helpful assistance to ensure your shipping experience is smooth and hassle-free.
Thank you for choosing Jinbao Jewelry. We look forward to delivering your order and exceeding your expectations.
Business Hours
8:00 a.m. – 6:00 p.m. (Beijing Time UTC+8)
Email：
info@jinbaojewelry.com